More than a hundred word-for-word lines for the moments that go wrong at work, and a page for the meeting that matters.
One payment. Yours to keep.
Paid to Inibus FZE, trading as What to Say at Work. The price includes any tax that applies.
For when you know what you want but not how to say it.
You are going to miss a deadline, and they do not know yet
Soft
“I’m flagging something early. The date’s at risk, and I’d rather sort it out with you now.”
Neutral
“I won’t make the date as it stands. I can deliver the core by then, or all of it a week later. Which works better?”
Firm
“The date won’t hold. I’m telling you now so we can move it, cut scope or add help, and I’m asking for a decision today.”
Every line comes three ways. You pick the one that fits the room and the person, not the one that fits your mood.
What is inside
The lines are for every conversation, starting today. The pages are for a meeting you can see coming.
More than a hundred word-for-word lines, sorted by the moment you are in: talked over, asked to take on more, told you are too direct, put on the spot for an answer, unsure what your manager expects. Each in soft, neutral and firm.
Questions that take you from what you want to what you will say. You work out what you are asking for, test it against what they might push back with, and finish with one page: the five things they are most likely to say, and your answer to each.
Three templates for the hour after the meeting: confirming what was agreed, putting a no in writing, and raising a concern early, before it becomes a problem. It is also at the back of your five pages, next to your Brief.
How you use it
The pages are made to be filled in. The card is made to be glanced at. They are different objects, made in different sizes.
The contents page takes you straight to each moment, and you can search the Lines in any PDF reader on your phone, so you can find the right one on the walk to the room.
The night before
You fill in the five pages on a laptop. The first takes fifteen minutes.
In the room
The Room page fits on one sheet, and the Emergency Card is shaped for your phone, so a glance is enough.
The hour after
The Email After puts what was agreed in writing while it is fresh.
One page, filled in
An example for a one-to-one about taking on a second project. You fill the page in on a laptop the night before, and print it or open it on your phone for the meeting. Your position and the first row fill in from the Map, and the other four from the Challenge.
If your position does not hold, write to us within 60 days of your purchase and we refund the full price. Your word is enough, and you keep the files. The refunds page has the full terms. The risk of the meeting is already yours. The risk of the page is ours.
The Process is the five pages: it helps you work out what you want. This adds the Lines and the Email After, so you also have the words. If you know what you want to say, The Process is enough.
The same point, said three ways. Soft keeps the room comfortable, firm makes the point impossible to miss, and neutral sits between them. You choose by the room and the person, not by how you feel that morning.
The Lines are sorted by the moment you are in, the contents page takes you straight to each one, and you can search them in any PDF reader on your phone. The Emergency Card holds the five that work in any room, for when there is no time to look.
No. The Map takes fifteen minutes and does most of the work, and its answers fill in the Brief and the Room for you. The Room is the page you take into the meeting.